Getting started
- How do I count animals or plants?
- Tap Take Photo or Choose from Library on the home screen. Once your photo loads, select the category that matches what you want to count — Poultry, Sheep, Cattle, Plants, or Other. Herdcount marks each one with a numbered dot. Review the result, adjust the count with the +/− buttons if needed, then tap Save.
- What if the app doesn't recognise what I'm counting?
- Choose Other from the category grid, then tap directly on one example of the object in your photo. Herdcount will find similar items throughout the image.
- Does it work without an internet connection?
- Yes — always. All detection runs on your device using a built-in AI model. No internet connection is required at any point.
- Do I need to create an account?
- No. Herdcount has no accounts, no sign-in, and no cloud connection. Your data never leaves your device.
Accuracy
- Some animals are being missed. What can I do?
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A few things help:
- Take the photo from a slightly higher angle so animals don't overlap as much
- Reasonable lighting makes a real difference — very dark or washed-out photos reduce accuracy
- Use the + button to add any that were missed
- Tap any dot to remove a false positive
- The count is off — can I fix it before saving?
- Yes. Use the +/− buttons on the result screen to adjust the count to the correct number before saving. The app records both the AI count and your adjusted count.
- Will accuracy improve over time?
- The built-in model covers common livestock well (chickens, sheep, cattle) and works best with clear photos taken from above. Future updates will include a model tuned specifically for eggs, hay bales, and seedlings.
Count history
- Where are my saved counts stored?
- All counts are stored privately on your iPhone. They appear on the home screen and are never uploaded anywhere.
- How do I delete a count?
- Swipe left on any count in the history list and tap Delete.
- Can I export my records?
- Yes — tap the share/export button on the history screen to export all your counts as a CSV file. You can share it via AirDrop, email it to yourself, or save it to the Files app.
- How many counts does the app store?
- There's no limit. All counts are kept until you delete them.
Photos and privacy
- Does Herdcount upload my photos anywhere?
- No. Photos are processed entirely on your device and are never sent to any server. Herdcount has no server at all.
- Why does the app need camera access?
- To let you take photos directly in the app. You can also use your photo library — camera access is only used when you tap Take Photo.
- Why does the app need photo library access?
- Only to let you select a photo you've already taken. Herdcount reads only the photo you explicitly choose — it does not scan or access your whole library.
Purchases and pricing
- Is Herdcount a subscription?
- No — it's a one-time purchase. Pay once, use it forever, no recurring charges.
- Can I get a refund?
- Refunds are handled by Apple. Visit reportaproblem.apple.com to request one.
Contact
If you have a question not covered here, found a bug, or have a suggestion, please get in touch:
Email: support@sullivanltd.co.uk
When reporting a bug, it helps to include your iPhone model and iOS version (Settings → General → About), a description of what happened, and a screenshot if you have one.